Jelly has been Biz Stone’s hush-hush project for some time now.
The Twitter/Medium co-founder finally took the wraps off the project just 4 days ago. Essentially, Jelly is a Q&A platform where people can ask each other for help.
Before you guys roll your eyes and think, “Not another Quora-clone!” - Here’s the twist, you need to add a snap before you ask!
Personally, I think the concept of adding a picture before you ask anything is great. Simply because images explain what you couldn’t in a thousand words! (Also, it makes these Jelly questions livelier, unlike Quora, but that’s just me! :) )
I played around with the app for a couple of days by asking or answering many questions. Then, when I went back to look at Jelly’s ratings and reviews on appstores today, It had plummeted to as low as 3.5!
Shocking to say the least.
So, I set out to carefully study those reviews, and drew some interesting inferences on what exactly were a user’s expectations from Jelly.
I have condensed my thoughts to 4 simple problems with Jelly example in the order of severity